About the role

Quickchannel is looking for a Product Manager who will be instrumental in taking an already very strong product to the next level. The role involves responsibility for several parts of the platform and integrations, as well as understanding customer needs, challenges and how to further improve their product. The Product Manager will work closely and report directly to the CPO to ensure that product decisions are in line with Quickchannel’s product vision. This role will be extremely important as we continue to grow and further strengthen our position as Sweden’s leading platform for video communication.

Key Responsibilities

• Understand user needs and customer value and how this translates into product.
• Monitor and analyze the market, competitors and industry trends.
• Collect information, talk to users, customers and potential customers.
• Manage product input and inquiries in a structured manner, both externally from customers and internally through channels such as sales, customer success and support.
• Balance requirements from UX, technology and business.
• Define product vision and metrics for success. 
• Organize and prioritize the product roadmap in terms of features and capabilities based on what is best for the company and its strategic direction. Manage trade-offs between quality, time -to-market, and investment versus value.
• Acquire knowledge through research, interviews and data to reduce risks in new development before it begins.
• Oversee implementation processes and coordinate efforts from design, requirements and internal communication ahead of releases.
• Communicate product features, its value/benefits and uses both internally and externally.
• Coordinate and synchronize all stakeholders for product development, such as developers and designers in the early stages of the project as well as marketing and customer support for launches (training, communication, messaging).
• Support sales with product-specific questions during tenders and procurements.
• Drive projects and deliverables (usually customer-funded development or customizations within the product).
• Communicate with members of Quickchannel’s customer focus groups.
• Measure/instrument the use of the platform.
• Dare and be able to use AI to work more efficiently, including vibe-coding and being able to build proof-of-concepts (POC) yourself and showcase product proposals, both internally and to customers.

About you

We are looking for a structured and independent Product Manager with experience from SaaS and B2B, preferably from an entrepreneurial or fast-growing environment. You have experience in developing and managing stable platforms and thrive in a customer-facing role where you can combine understanding of users and business with a long-term product perspective.

You need to be able to weigh customer wishes and short-term business needs against the long-term development of the product and understand the opportunity cost of, for example, specific customizations. At the same time, you are technically curious and comfortable discussing solutions directly with developers and understand the complexity of a modern SaaS platform.

The role also has a clear AI component. We are therefore looking for someone who has both experience with AI and a desire to actively use AI in their daily work – for example for analysis, prototyping, development and efficiency. You are communicative and non-prestigious, confident in yourself and have an easy time building trust with both technical and non-technical colleagues. You are positive and collaborative, with a strong user focus, high perseverance and an entrepreneurial drive. You enjoy taking responsibility, making decisions and driving things forward.

Experience requirements

• Master of Science (MSc) or Bachelor of Science (BSc) degree with a technical background, such as computer science or similar.
• At least 5 years of experience in product roles, of which at least 3 years as Product Manager.
• At least 3 years of experience with SaaS , preferably from a platform with many end users.
• Good technical understanding and ability to discuss solutions directly with developers, including understanding of multi- tenant SaaS systems.
• Experience in customer-oriented product work and in translating customer and user needs into requirements, priorities and product development.
• AI experience and willingness to actively use AI in daily work.
• Strong communication skills and good ability to collaborate with both technical and non-technical stakeholders.
• Proactive, self-driven and action-oriented with the ability to drive things forward.
• Experience in creating wireframes .
• Fluent Swedish and English.

Merit

• Experience in product marketing or product management frameworks.
• Technical background or previous programming experience.
• Experience with AI-assisted coding or prototyping , such as vibe coding .
• Experience with Jira , Figma and/or design work.
• Experience from a startup environment or fast-growing company.
• Experience in training internal users and representing the product externally.

For this recruitment process, we are partnering with Next Position Group. Please apply as soon as possible, as we are screening candidates and conducting interviews on an ongoing basis. Do you have any questions or would you like to know more? Contact Victor Parman at Next Position Group, 070-972 88 41 / victor@nextposition.se