Privacy Policy

Updated:

Version:

November 2022

1.1

This privacy policy (the “Privacy Policy“) describes how Quickchannel AB (“Quickchannel“, “we“, “our” and “us“) collects, uses, and shares your personal data when using our website (https://www.quickchannel.com/) (the “Website“), our subscription service for our live and on-demand streaming platform (the “Platform“), our digital channels, when you communicate with us and when you participate in meetings, demos, events and other activities that we arrange.

Personal data means any information that, directly or indirectly, identify you, for example your name or your IP address.

We are committed to your privacy. We take measures to ensure that your personal data is protected and that our use of personal data complies with applicable regulations and laws and our internal procedures and routines.

 

1.     Who is covered by this Privacy Policy?

 

This Privacy Policy covers:

      • Users of our Website, Platform and our digital channels, for example our channels and feeds on social media platforms
      • Contact persons of a business customer, supplier or a partner to us.
      • External persons who contact or otherwise communicate with us and are not covered by the categories above.

The Privacy Policy does not cover the use of your personal data that we carry out on behalf of our customers as a processor when providing our Platform. The customer is the controller of your personal data in connection with the customer’s use of our Platform.

 

2.     Who is responsible for the use of your personal data?

 

Quickchannel is, as a starting point, responsible (controller) for the use of your personal data as described in this Privacy Policy.

This being said, we also work closely together and share personal data with our group companies, including Screen9 AB (“Screen9“). A list of group companies is included in Section 11 below.

Thus, if you are a contact person of a customer, supplier or partner, Quickchannel and its group companies share your personal data between themselves for certain purposes, including for managing the relationship with the company or organization that you work for. Where Quickchannel and relevant group companies jointly use your personal data, the companies are jointly responsible (joint controller) for the use of your personal data.

In order for it to be clear to you when we and relevant group companies are jointly responsible for the use of your personal data, we have specifically stated this in relation to each purpose for which your personal data is used, which is described in Section 5 below.

To ensure that your personal data is protected, we have entered into a joint arrangement as required by law with all group companies regarding the use and protection of your personal data. This Privacy Policy reflect the essence of our joint arrangement, but if you wish further information on the arrangement, please contact us.

For contact information to us and our group companies, please see Section 11 below. Quickchannel is the common point of contact for questions regarding the use of your personal data where Quickchannel and the relevant group companies are jointly responsible.

3.     Which personal data do we collect?

 

We only collect the personal data that we need. We collect and process the following categories of personal data, but which personal data that we collect about you in particular depends on how you interact with us:

      • Identity information. Information that makes it possible to identify you, for example your name.
      • Contact information. Information that makes it possible to contact you, for example your address, e-mail address and telephone number.
      • User generated information. Information regarding your activity and use of our Website, and digital channels, for example clicks and visits and your behaviour when using the Website and our digital channels.
      • Profile information. Information regarding your title, and name and address of the company or organisation that you work for.
      • Communication. Contents of communication with us, for example contents in e-mail communication or the responses you provide when participating in a survey.
      • Picture, video and audio material. Information such as your picture or voice that has been photographed or recorded, for example a photograph, or a video or audio recording.
      • Order information. Information about orders for goods and services, for example the product or service, price or fee, delivery date or assignment period.
      • Technical information. Technical information about the device that you use when using or visiting our website and digital channels, for example type of device, version of browser and operating system.

 

4.     From where do we collect personal data?

 

We collect personal data from the following sources:

      • Yourself. When you for example use the Website and other digital channels, contact us or communicate with us, we collect the personal data that you provide to us.
      • Group companies. We collaborate closely with and collect personal data from our group companies, including Screen9, for example to manage the relationship with our customers, suppliers and partners.
      • Partners. We collect personal data about you from partner companies that we collaborate with, for example to carry out an event, webinar or similar activity.
      • Social network platforms. If you visit our channels or feeds on social media, we collect the personal data that you provide to us when using these channels.
      • Publicly available sources. We may collect personal data about you from publicly available sources, for example websites and public records.
      • External persons. We collect personal data about you that external persons provide to us, for example in connection with communication or an event or similar activity.

 

5.     Why do we use your personal data?

 

Below we explain the purposes with our use of personal data and provide examples of processing activities carried out for each purpose. Please note that not all processing activities may apply to you. Which processing activities that you are covered by depend on how you interact with us.

To read more about which categories of personal data, which legal basis that we rely on for the use of your personal data for each purpose and for how long your personal data is stored, please see our detailed information on our use of personal data.

Manage the relationship with customers, suppliers and partners

If you are a contact person of a business customer, supplier or a partner to us, we use your personal data to manage the customer or supplier relationship or partnership, for example to register you as a contact person, manage invoices and agreements and to communicate for the same purpose.

We are jointly responsible together with the relevant group companies for the use of your personal data for this purpose.

 

Manage orders of goods and services

To manage orders of goods and services, we use, where necessary, your personal data for this purpose if you are a contact person for the customer or supplier, for example to manage requests for proposals (RFPs), submit and manage orders, and to communicate for the same purpose.

We are jointly responsible together with the relevant group companies for the use of your personal data for this purpose.

 

Follow-up and evaluate the relationship with customers, suppliers and partners

We use, where necessary, personal data about contact persons of customers, suppliers and partners to follow-up and evaluate the customer or supplier relationship or the partnership.

Quickchannel is, as a starting point, responsible for its own use of your personal data for this purpose. However, where Quickchannel and the relevant group company jointly carry out follow-ups and evaluations, the companies are jointly responsible for the use of your personal data for this purpose.

 

Respond to questions and provide customer support

If you contact us, for example by e-mail or phone, with a question, we use the personal data that you share with us to respond to your question and to provide customer support.

If you are a contact person of a customer, supplier or partner, we are jointly responsible together with the relevant group companies for the use of your personal data for this purpose.

Communicate about us, our business, and our services

We use your personal data to communicate about us, our business and our services in various channels, including for marketing and promotional purposes. This includes communicating with you regarding offers from us in various digital channels (for example by e-mail and on social network platforms) and promoting our services, including the Platform, and activities that we carry out, e.g. webinars, contests and surveys. You can at any time unsubscribe from our communications by clicking on the unsubscribe link in the communication or by contacting us.

Quickchannel is, as a starting point, responsible for its own use of your personal data for this purpose. However, if you are a contact person of a customer, supplier or partner and where Quickchannel and the relevant group company jointly provide communications, the companies are jointly responsible for the use of your personal data for this purpose.

Communication between employees and external persons

We use your personal data, where applicable, in connection with communication, for example by e-mail, between employees and external persons.

If you are a contact person of a customer, supplier or partner, we are jointly responsible together with the relevant group companies for the use of your personal data for this purpose.

 

Provide newsletter

We use your personal data to provide our newsletter, for example to send out the newsletter and manage your subscription. You can at any time unsubscribe from the newsletter by clicking on the unsubscribe link in the newsletter or by contacting us.

Follow-up and analyse the business

We use your personal data to compile reports on an aggregated level and statistics to follow-up and analyse the business. We do not profile your personal data for this purpose.

Quickchannel is, as a starting point, responsible for its own use of your personal data for this purpose. However, if you are a contact person of a customer, supplier or partner and where Quickchannel and the relevant group company jointly carry out follows-up and analyses, the companies are jointly responsible for the use of your personal data for this purpose.

Document the business

We use your personal data, where necessary, to document the business, for example to manage and store agreements, decision documents, minutes and presentations.

If you are a contact person of a customer, supplier or partner, we are jointly responsible together with the relevant group companies for the use of your personal data for this purpose.

Carry out meetings, webinars and demos

If you participate in meeting, webinar or demo that we arrange, we use your personal data to carry out the meeting or demo.

Quickchannel is, as a starting point, responsible for its own use of your personal data for this purpose. However, if you are a contact person of a customer, supplier or partner and where Quickchannel and the relevant group companies jointly carry out meetings, webinars and demos, the companies are jointly responsible for the use of your personal data for this purpose.

Carry out contests, events and other activities

If you participate in a contest, an event or another activity that we arrange, we use your personal data to carry out the contest, event or activity, for example to register your participation, to communicate with